By Roger Silva 3654 downloads
myhealth-online-pmicv-10-17-2012-_erica.ppt
MyHealth Online: Integrating Clinical and Financial Patient Portals
The next frontier in personal healthcare information.
FAHC recently rolled out an online patient portal providing the consumer with easy access to both financial and health information.
On October 17, Erica Frost shared her 'behind the scenes' project management view of this challenging project. Hear about how the project team dealt with issues from physician anxiety to credit card security and changed a internal computer Help Desk to a public facing Service Center in under 6 months.
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